Refund policy

Refund Policy

At Second Horizon, your satisfaction matters. If something isn't right with your order, we're here to make it right.

We offer refunds for:

• Items that were sent incorrectly
• Damaged or defective products

Refund requests must be submitted within 30 days of your purchase date. To get started, email us at support@secondhorizon.store with your order number and a brief description of the issue.

To keep your gear looking its best, please follow the washing and care instructions included with your order.

This policy may be updated at any time. For the most current version, reach out to support@secondhorizon.store.